Last Updated: August 12, 2026
 
At RASHID & NOOR TECHNICAL SERVICES L.L.C (“RN Tech Services,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.rntechservices.com) or engage with our technical, interior fit-out, and renovation services.

By accessing our website or utilizing our services, you consent to the data practices described in this policy.

1. Information We Collect

To provide you with the highest standard of service, we may collect the following types of information:

A. Personal Information

When you request a quotation, schedule a consultation, or contact us through our website, we may ask for identifiable personal data, including but not limited to:
  • Full Name
  • Email Address
  • Phone Number
  • Property Location (Villa number, building name, community, etc.)
  • Details regarding your renovation, fit-out, or maintenance requirements.

B. Non-Personal Data and Cookies

When you browse our website, we automatically collect non-identifiable information to improve user experience. This may include:
  • Your IP address
  • Browser type and version
  • Operating system
  • Pages visited, time spent on the site, and referring websites.
  • Cookies: We use cookies to analyze web traffic and optimize our site functionality. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for the following business purposes:
  • To Provide Services: To schedule site visits, process quotations, and execute interior design, construction, and maintenance projects.
  • To Facilitate Approvals: To submit necessary documents to Dubai authorities (e.g., Dubai Municipality, DEWA, Trakhees, Dubai Civil Defence) on your behalf, when required for project clearance.
  • To Improve Customer Service: To respond to inquiries, troubleshoot issues, and provide ongoing project support.
  • For Communication: To send administrative information, project updates, invoices, and occasional marketing communications (you may opt out of marketing emails at any time).
  • Website Optimization: To analyze website usage trends and improve our digital presence and marketing efforts.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may only share your information in the following circumstances:
  • Service Providers & Subcontractors: We may share necessary details with trusted third-party vendors, suppliers, or specialized subcontractors who assist us in executing your project (e.g., specialized material suppliers).
  • Government Authorities: As a licensed contractor in Dubai, we are frequently required to share client and property details with regulatory bodies (such as DM, DEWA, and DCD) to secure mandatory building and NOC approvals.
  • Legal Requirements: We will disclose your information if required to do so by law, court order, or formal request from UAE law enforcement or regulatory agencies.

4. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, UAE tax and corporate laws require us to keep certain records for a minimum number of years), resolve disputes, and enforce our legal agreements and policies.

6. Your Privacy Rights

Depending on your jurisdiction and under UAE Data Protection regulations, you have the right to:
  • Request Access: You can request a copy of the personal data we hold about you.
  • Request Correction: You can ask us to correct any inaccurate or incomplete information.
  • Request Deletion: You can request that we delete your personal data, subject to certain legal exceptions (such as data we are required to keep for administrative, legal, or security purposes).
To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., our social media pages or partner brands). We do not control these external sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

RASHID & NOOR TECHNICAL SERVICES L.L.C
  • Address: Al Qusais Industrial Area 4, Behind Galadari Driving School, Dubai, UAE
  • Phone: 050 988 2182 | 055 797 8162